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  • Tim Farrell - Chief Executive Officer

    After a nationwide search, our board chose Tim in May 2019 to lead NAVSO's strategic progression from its early-stage and founder-led roots into its next phase of growth and impact in the veteran-serving marketplace. Tim previously served as the Chief Operating Officer and Interim President & CEO of Operation Homefront, integrating 23 formerly independent chapters into a singular national standard-bearer that transformed thousands of military and veteran families' financial health and prepared those families for long-term financial sustainability. Tim has a unique understanding of the nexus between global awareness and education, and its positive impact on our families, economy and our national security, which is why he also serves on the City of San Antonio’s Veterans Affairs Commission and the World Affairs Council of San Antonio’s board of trustees, chairs the board of directors of Summer of Service (SOS) – San Antonio, and advocates for robust development and diplomacy alongside defense as a Texas State Leader and one of the “Veterans for Smart Power” within the U.S. Global Leadership Coalition.

    Tim is a retired U.S. Air Force officer, serving for more than 23 years and rising to the rank of Colonel. He’s a veteran of Operations DESERT SHIELD, DESERT STORM, IRAQI FREEDOM and NEW DAWN, a trusted and impactful commander of four progressively larger and more complex squadrons and groups, and a seasoned walker of the Pentagon's hallways. Tim and his family put down roots in their chosen hometown of San Antonio, Texas in September 2011 after his final deployment as the Commander of the 332nd Expeditionary Security Forces Group at Joint Base Balad, Iraq.

    Born and raised in New Jersey, Tim holds a bachelor of arts in economics from Rutgers University, a master of science in administration from Central Michigan University, and among his continuing professional education an executive certificate in transformational nonprofit leadership from the University of Notre Dame.

  • Kelly Finn Störmer - Chief Operating Officer

    Kelly is the Chief Operating Officer where she is responsible for the team, programs, communications, technology, strategy development and execution. Formerly the Chief Operating Officer of Warrior Gateway, she is passionate about continuing to serve the military community.  Kelly graduated from Villanova University with a Bachelor of Arts and was commissioned as a Surface Warfare Officer through the Naval Reserve Officer Training Corps.  She reported to USS Antietam (CG 54) as the Communications Officer followed by the USS Cleveland (LPD 7) as the Navigator/Administrative Officer. Kelly’s final Navy tour was in Washington D.C. where she served as the White House Liaison to the Secretary of the Navy and as a White House Social Aide during the Bush Administration. Concurrent to this full time shore duty posting, she earned a Masters in Business Administration from The George Washington University.  After completing her active duty service, Kelly worked as a consultant for McKinney Rogers.  In this role, she specialized in business execution, bringing corporate strategies to life and creating high performance cultures.  She worked with a multitude of organizations including:  Walmart, HBO, Heineken, JP Morgan, Bacardi and the National Football League.  Kelly is a member of the Daughters of the American Revolution, still serves as a military spouse and is a mom to three young boys.


  • Jane Palmer Harris - Membership Growth & Success Manager

    Jane is passionate about creating social impact and connecting people and organizations with resources for growth.  She comes with a background in marketing, impact development, and client relations and brings 9 years of experience guiding people, clients, and programs. 

    After receiving her BS in Marketing at Clemson University, she served as an AmeriCorps VISTA and then went on to work in experiential marketing, non-profits, and social entrepreneurship.  She returned to graduate school and received an MS in Social Entrepreneurship from the Marshall School of Business at the University of Southern California.  

    Her commitment to service shows in both her work and her volunteer activities. She spends her free time volunteering in the community and sits on the board of a Charleston based non-profit providing fresh produce for those in need. 

    She is new to the military community with her partner just beginning his time in the Navy and is excited about the opportunity to work with organizations that are directly serving our nation's veterans.  

  • Robin Story - Communications & Customer Experience Manager

    Robin serves as the Communications & Customer Experience Manager acting as a liaison between NAVSO members and key staff and keeping communications constantly moving. A passionate marketing professional with experience in healthcare marketing, data analysis and strategic media planning, Robin has multitude of communication skills to bring to our members.
    Robin received her BA in Advertising from the University of South Carolina’s Journalism and Communications school.
    As a military spouse, brat and sibling, Robin has a first-hand look at the veteran community and the unique needs they face. With veteran needs being her own needs, she’s striving to constantly serve the community better.
  • Lani Gholston - Business Administrator

    As Business Administrator, Lani oversees staff on-boarding, human resource matters, and vendor management. She brings a wealth of experience in operations and capacity building. Her experience includes leading operations and outreach with AARP. Cultivating community based programs and ensuring compliance as a program officer with the Corporation for National and Community Service (CNCS), and national service as an AmeriCorps VISTA in Prescott, Arizona where she developed various operational structures to help the budding nonprofit diversify its financial income streams, create fluid community partnerships and enhance education and outreach efforts. 

    Lani appreciates the adventure that is military life. In addition to being the spouse of an active duty Marine, her family has deep military roots and both of her parents served in the Marine Corps. Mrs. Gholston currently volunteers as the Lead for Hiring Our Heroes Military Spouse Network at UNC-Wilmington, doing her part to support military spouse employment and does pro-bono consulting to support women-veteran entrepreneurship. She has a bachelors in Business from Mount St Mary’s University in Maryland and a J.D. from the Paul M Hebert Law Center at Louisiana State University.


  • Taylor Oatman - Business Development Manager

    Growing up as a military brat, Taylor has first-hand knowledge of the demands that come along with serving in the military. Her first-hand look at the military community inspires her to improve the veteran-serving marketplace for good. A background in sales and customer service aids in her ability to further NAVSO’s reach in the community through her role as Business Development Manager.



    Taylor received her BS from Liberty University. She is newly married to her high school sweetheart, also a LU graduate, and lives in Virginia with their dog, Tucker. 


  • Nick Black - Consulting Director, Strategy

    Nick is the Founder and CEO of GoodUnited, a venture backed messenger automation SaaS startup for mid to large sized nonprofits.

    Nick has been an innovator and leader at the intersection of business and social impact for over ten years. The concept for GoodUnited came through Nick's work founding and leading Stop Soldier Suicide, a national 501c3 that serves over 500 veterans a year. Stop Soldier Suicide’s growth and impact resulted in Nick being selected as a Presidential Leadership Scholar.

    Nick co-founded Stop Soldier Suicide stemming from his experiences leading Paratroopers as a Ranger qualified Army Officer with the 173rd Airborne during 27 months deployed to combat zones in Afghanistan. During Nick's six years of service he was awarded two Bronze Stars, an Army Commendation Medal for Valor and as a Field Artillery Officer, was repeatedly ranked 1st among 50 peer Officers in an Infantry Battalion.

    Nick received a BA from The Johns Hopkins University and an MBA from Kenan-Flagler Business School at the University of North Carolina. He lives with his wife Amanda and two children.

  • Jeremy Berman - Consulting Director, Technology

    Jeremy is a technology executive and entrepreneur.  As the founder of GoodUnited, Jeremy works with nonprofits to help shape their digital strategy to raise more money through Facebook fundraisers.

    Prior to founding GoodUnited, Jeremy was a product manager responsible for leading the go-to-market strategy for the Apple/IBM partnership.

    Outside of work, Jeremy is the founder and director of Startup Grind Charleston and lives with his wife, daughter, and yellow lab.

  • Suzanne Buckner - Consulting Director, Grants

    Owner, The Grant Writing Company

    A national grant writing expert, Suzanne launched her company out of deep desire to help more people across a wider spectrum of needs and challenges.  Suzanne received her Bachelor of Arts degree in Deaf Studies from California State University, Northridge, where she began grant writing as a young student.   After years of working as a daytime grant writer for a nonprofit, she began fielding constant requests to help other organizations secure funding after work and on weekends. Deeply moved by the sheer number of worthy causes, Suzanne envisioned a consulting arrangement that would allow her to simultaneously help dozens of nonprofits without artificial employment or exclusivity limitations.   In the twenty years since the company was founded, it has raised tens of millions of dollars supporting national and regional programs for health, human services, education, the arts, disabilities, veterans, poverty, the environment, human rights, ethnicity, and culture. Whether she is writing grants to provide arts education to inner-city kids or to map the human brain, Suzanne believes that money can do incredible good in the world and her vocation is to move it where it can do the most good.  She has served nearly 100 nonprofit organizations in her career, and her funded grant proposals have impacted the lives of more than one million needy people across the globe.